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Shift Theory Workforce Management

Navigating Workforce
Challenges with Professional Insight

The Journey to Rises

How we rose up to become leaders in the consulting industry.

 

Our team grew through the consulting world by taking on increasingly complex challenges, leading major implementations, and consistently earning the trust of clients and teams. Over time, we recognized a need for a more personalized, high-touch consulting experience—rooted in deep expertise, integrity, and genuine partnership.

 

This vision inspired the creation of our own firm, where we deliver exceptional service, elevate workforce management outcomes, and make a meaningful impact for every client we support.

UKG workforce management experts at Shift Theory WFM

Our Popular Services

Shift Theory Strategy Solutions, we understand that UKG success extends far beyond implementation—it requires support, strategy, and optimization throughout the entire lifecycle. That’s why we provide comprehensive services designed to guide, execute, and elevate both your workforce technology and organizational processes.

 

Whether you’re beginning your UKG journey, stabilizing after go-live, or navigating complex operational needs, our deep expertise and flexible delivery model ensure you achieve measurable results and long-term value.

We provide tailored training programs that are customized to your organization’s needs, ensuring your team gains the knowledge, confidence, and skills to fully leverage your workforce management solutions.

We deliver upgrade and enhancement services to keep your solutions current, efficient, and fully optimized.

We offer expert project management to keep your initiatives on track, on time, and on budget.

Strategies for Success

We’ll be your dedicated partner in optimizing and elevating your workforce management ecosystem.

 

Through tailored consulting services, deep product expertise, and a commitment to operational excellence, we help organizations streamline processes, enhance efficiency, and achieve long-term success across your WFM landscape.

Business Meeting Discussion
Business Meeting Discussion

What We Offer

We provide best-in-class consulting services across the full spectrum of Workforce management.

 

Whether you require support with recruiting and onboarding workflows or guidance for complex payroll operations, our team delivers expert advisory and customized solutions aligned with your organization’s unique policies and strategic objectives.

Process

The simple method behind our success

Build/Configuration

We design, configure, and tailor the solution to meet your organization’s unique policies and operational needs, ensuring the system is ready to support your workforce efficiently.

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Introduction/Requirement Gathering

We work closely with your team to thoroughly understand your business objectives, workforce management processes, and specific system requirements, ensuring a strong foundation for a successful implementation.

UAT/Testing

We guide your team through comprehensive testing scenarios, validating system functionality and performance to ensure it meets all business requirements before going live.

Go-Live & Post Go Live Support

We provide hands-on support during the launch phase and continue to assist post go-live, addressing any issues, ensuring adoption, and optimizing system performance for long-term success.

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Industries

Retail

We help streamline employee scheduling, manage seasonal staffing fluctuations, and improve overall workforce engagement, ensuring stores are efficiently staffed and the customer experience remains high.

Technology

We support complex project tracking, accurate timekeeping, and remote workforce management, enabling tech companies to optimize productivity and maintain visibility across distributed teams.

Industrial

We ensure regulatory compliance, optimize shift planning, and enhance operational efficiency, helping industrial organizations reduce labor costs while maintaining productivity and safety standards.

Hospitality

We assist in managing dynamic schedules, tracking labor costs, and improving staff allocation, helping hotels and restaurants deliver exceptional service while maintaining operational efficiency.

What Our Clients Say

Nothing means more to us than happy clients. From first conversation to final delivery, here’s what our clients have shared about their experience with us.

Caro was brought in to problem solve design issues for Thunder Bay Regional Health Sciences Centre on their Pro WFM build (specifically on procedure sets and job transfer sets) during the Andgo implementation project. She was incredibly knowledgeable in her role and was able to both explain technical concepts to the customer and skillfully guide them to consider best practices. She easily understood the Andgo integration's requirements and limitations of our API access. We loved working with Caro, and am thrilled for the new customers that will benefit from her expertise in her new role.

Shannon Richards - Andgo Systems

Abstract Blue Design

Contact information

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